Renewals Representative

📋 Description

• Own the Renewal Lifecycle: negotiate renewals with customer decision-makers
• Drive Account Growth: focus on client retention and revenue expansion
• Cross-Functional Collaboration: work with sales and customer success teams
• Support Strategic Initiatives: develop retention initiatives with cross-functional teams
• Optimize the Customer Journey: analyze renewal data and feedback

🎯 Requirements

• 7+ years experience in sales, renewing contracts or customer success
• Proven success in driving renewals with high renewal rates and revenue retention
• Strong understanding of drivers of business success across industries
• Excellent communication and relationship-building with stakeholders
• Proven ability to collaborate with cross-functional teams to achieve goals
• Strong verbal and written communication and data-driven decision making

🎁 Benefits

• Flexible work model including fully office-based, fully remote, or hybrid
• Inclusive, diverse environment that welcomes authentic selves
• Global collaboration and professional development opportunities