Resident Relations Specialist - Olde Towne

📋 Description

• Manage resident renewal process and renewals
• Handle resident complaints at the Shared Service Center
• Support move-ins/move-outs and notices to vacate
• Coordinate resident functions and respond to requests
• Register cars/pets and help with parcel deliveries
• Communicate policy updates to residents

🎯 Requirements

• 2 years in customer service in fast-paced env
• Strong problem-solver and goal-driven
• Flexible schedule incl weekends
• Excellent English communication
• Reliable transportation

🎁 Benefits

• Paid time off and holidays
• Medical/dental/vision, life insurance
• 25% rent discount at AIR communities
• 401(k) with employer contribution
• Parental leave and education assistance
• Volunteer time and commuter benefits