Sutherland

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Retail Customer Service Associate

Customer Support

Added

10 minutes ago

Location

🇨🇦 Kingston

Type

Full time

Salary

Salary not provided

Related skills

crm customer service multitasking microsoft excel microsoft outlook

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📋 Description

Provide services information and resolve client issues
Respond to inquiries with accuracy and empathy
Maintain high customer satisfaction for NA clients
Build relationships through inbound calls, chats, and emails

🎯 Requirements

18+ years old with education per listed qualifications
Pass criminal background check
Flexible availability, weekends/holidays
Strong verbal/written communication and empathy
Excellent attention to detail and multitasking with CRM tools
Tech-savvy with problem-solving skills

🎁 Benefits

Competitive compensation and shift differentials
Paid training and health insurance
Paid vacation and sick leave
Onsite meals, transportation support, and referrals
Career development opportunities

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