Entain plc

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Retail Customer Service Manager

Customer Support

Added

3 minutes ago

Location

🇨🇦 Southampton

Type

Full time

Salary

Salary not provided

Related skills

sales customer service retail cash handling betting_terminals

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Deliver outstanding customer service to shop customers
Drive safer gambling practices with customers
Take bets on sports/events and handle transactions
Demonstrate products and betting terminals
Resolve customer issues with empathy and problem-solving
Maintain high shop standards and manage opening/closing

🎯 Requirements

18+ years old to work in betting shops
Experience in a customer-facing role
Confident with customers in person
Familiar with cash handling and payments

🎁 Benefits

Overtime optional (subject to availability)
Pension and ShareSave
Discounts with retailers
Healthcare and wellbeing support
Development opportunities

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