Reverse Logistics Returns Specialist at Pure Storage

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Own end-to-end execution of customer return requests to recover hardware and maintain lean inventory.
Coordinate logistics with partners, Sales Ops, and contract manufacturers to fix transit issues.
Manage real-time data across SAP, NetSuite, Salesforce for inventory accuracy and return-trend reporting.
Monitor return packaging levels and coordinate with carriers to resolve discrepancies.
Identify bottlenecks and implement workflow enhancements to scale operations.

Reverse logistics expertise; experience with ERP/CRM systems (SAP, NetSuite, Salesforce) to manage data.
Resolve shipment exceptions; analyze root causes; use Excel or Tableau for data-driven decisions.
Prioritize high-volume tasks in a fast-paced hardware environment while meeting KPIs.
Build partnerships with international stakeholders and vendors to resolve shipping issues.

Innovation: We celebrate critical thinking, challenges, and trailblazers.
Growth: Space to grow with us; Fortune's Best Workplaces in Tech and Great Place to Work.
Team: We build each other up and set aside ego for the greater good.
Perks: Flexible time off, wellness resources, team events.

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