Risk & Compliance Specialist

📋 Description

• Review new merchant applications and assess eligibility to sell on the Polar platform.
• Conduct ongoing account reviews to identify changes in merchant activity or risk profile.
• Evaluate merchants for compliance with Polar's Acceptable Use Policy and other platform
• Investigate fraud, payment risk signals, disputes, chargebacks, and other suspicious activity.
• Manage merchant offboarding, payout holds, and other risk-mitigation actions as needed.
• Partner with payment providers and internal teams to resolve compliance and account-related issues.

🎯 Requirements

• 2+ years of experience in Risk Operations, Trust & Safety, Compliance, Fraud Operations
• Strong analytical and investigative skills with exceptional attention to detail.
• Excellent written communication skills and the ability to explain complex decisions clearly and
• Experience reviewing accounts, investigating fraud, or evaluating merchant risk.
• Ability to prioritize competing priorities and make consistent, well-reasoned decisions.
• Comfortable working cross-functionally with Support, Product, and external payment partners.