Engage with customers post-onboarding; be main contact to drive platform adoption and data accuracy.
Proactively address issues, guide best practices, and turn customers into promoters.
Drive outcomes by helping customers manage App Catalog, owners, vendors, and renewal dates.

🎯 Requirements

2-4+ yrs of relevant work experience
Near-native to Native English skills
Availability to work US East Coast hours (9am-5pm EST)
Experience interacting with customers via phone and Zoom
Willingness to scale with a growing company (12 to 100+ customers)
Attention to detail and strong organizational skills

🎁 Benefits

32,400 USD/year
Fully remote from Colombia
$75 monthly health and wellness stipend
Company Macbook
Annual Team Meetup in Medellin, Colombia

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