Role supports Beacon alerts and escalates to school officials to protect students' mental health
Temporary, program-based position from early September through May 27, 2027, with potential
Work in a remote, team-driven environment focused on safe digital learning experiences for K-12.

🎯 Requirements

1+ year in a Support or customer-facing role; prior experience in Trust & Safety, online
1+ year in a white-glove customer service position.
Ability to follow protocols in varied scenarios; maintain calm and professional in high-stress
Strong written and verbal communication; college degree preferred.
Experience with Zendesk; experience answering support tickets and phone calls.

🎁 Benefits

Competitive hourly rate of $22.50/hr
Impact safe digital learning experiences for K-12 students
Collaborative, mission-driven team culture
Mental health support monthly stipend
Opportunity to grow with a fast-growing EdTech company

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