Sales Enablement & Training Specialist (SDR – BPO/Call Center)

📋 Description

• Lead onboarding and training of new SDRs in a BPO/call center sales env
• Design, develop, and improve sales training and enablement programs
• Create structured modules and training content within an LMS
• Coach SDRs and team leads to drive performance and quality
• Build, manage, and maintain lead lists with sales and ops
• Ensure SDRs are trained on lead management, outreach sequencing, and CRM

🎯 Requirements

• Sales management/supervisor role in BPO/call center
• Proven training, coaching, and managing SDR/inside sales teams
• Strong understanding of sales development, outbound prospecting, and lead management
• Ability to create structured training programs and enablement content
• Proficient with LMS, CRMs, and sales tools
• Fully remote experience with US/UK clients and remote collaboration tools