Sales Operations Coordinator

📋 Description

• End-to-end sales process management from vehicle appraisal to final inspection and collection.
• Primary contact for enterprise lease customers via phone, email and WhatsApp.
• Follow a scripted call flow to verify identity, review inspections and set next steps.
• Profile vehicles with mileage, service history, condition and photos for sale.
• Coordinate collections and record transport details accurately.
• Maintain up-to-date systems, trackers and dashboards to meet quality and SLA standards.

🎯 Requirements

• Confident communicator with customers and dealers on phone, email and WhatsApp.
• Calm, professional and clear in structured processes and sensitive conversations.
• Highly organized with ability to manage multiple workflows across systems.
• Fast learner who follows guidelines and knows when to escalate.
• Enjoys collaborative work in a fast-paced operational environment.

🎁 Benefits

• Competitive salary
• Equity scheme
• 25 days holiday
• Sea-front office with massages and snacks
• Private medical insurance via BUPA
• Pension scheme with employer contribution