Sales Operations Specialist (Heartland)

📋 Description

• Use Salesforce.com to generate quotes, track opportunities and process orders.
• Respond to internal and external inquiries promptly.
• Suggest pricing and payment solutions balancing customer need and policy.
• Serve as liaison between customers, vendors, and GuidePoint outside Sales Executives.
• Develop and retain product/industry knowledge, vendor resources, and service offerings.
• Maintain relationships with GuidePoint key vendors and customers.

🎯 Requirements

• High School Diploma or GED required; Associate degree or technical school preferred.
• 3+ years in a customer service/sales support role.
• Experience with CRM software required.
• Intermediate level experience with Microsoft Office and Internet Navigation.
• Self-motivated, detail-oriented, organized, and team player with follow-through.
• Positive, results-driven, adaptable to ambiguity.

🎁 Benefits

• Remote workforce primarily (U.S.-based; some travel; on-site for Federal positions)
• Group Medical Insurance options with various plans
• Group Dental Insurance
• 12 corporate holidays and Flexible Time Off
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months