Sales & Service Lead - Manhattan Village

📋 Description

• Lead guest experience on the sales floor; assess connection level and provide product education
• Continue to build client relationships daily and drive sales initiatives
• Move dynamically on the retail floor to address business, team, and guest needs
• Directly oversee Sales & Service Associates and Cashiers; recruit and develop talent
• Collaborate with Operations, Visual, and Store leadership to ensure execution of directives
• Manage reporting, budgets, expenses, inventory, and vendor relationships as needed

🎯 Requirements

• 2+ Years prior work experience in a client-centric, sales environment
• Proven leadership with ability to motivate and develop staff
• Strong communication and interpersonal skills
• Values feedback and is receptive to coaching
• Excellent ability to analyze metrics and translate into action
• Ability to work variable shifts including peak days and weekends

🎁 Benefits

• Generous employee discount, free wellness club membership, and access to streaming fitness classes
• Medical, dental, and vision plans; mental health and new parent support
• 401K with company matching; monthly store incentives
• Clothing allowance and free yoga classes at Sanctuaries in select cities