Sales & Service Lead - Michigan Ave

📋 Description

• Lead guest experience on the sales floor through product education and coaching
• Maintain strong guest relationships and drive engagement toward store targets
• Ensure floor coverage with selling initiatives and floorset execution
• Move dynamically on retail floor to meet business needs and guest requests
• Collaborate with store leadership to manage operations and guest flow
• Oversee daily operations to maintain service standards

🎯 Requirements

• 2+ years in client-centric sales environment
• Proven leadership and decision-making abilities
• Strong communication and interpersonal skills
• Ability to align with brand principles and drive results
• Comfort working variable shifts, including peak/holiday periods
• Proactive, energetic, and customer-focused mindset

🎁 Benefits

• Employee discount and Wellness Club membership
• Medical/dental/vision plans and mental health resources
• 401(k) with company matching
• Monthly store incentives and clothing allowance
• Free yoga classes at select Sanctuaries