Sales & Service Lead - Village at Rochester Hills

📋 Description

• Lead exceptional guest experience on the floor through product education and coaching.
• Drive engagement targets and guest education to meet store goals.
• Ensure service-led environment with strong selling initiatives on the floor.
• Oversee Sales & Service Associates and Cashiers; recruit and develop talent.
• Partner with Operations & Visual Manager on budgets and inventory.
• Move dynamically on the floor to address business, team and guest needs.

🎯 Requirements

• 2+ years in a client-centric sales environment.
• Proven leadership with strong decision-making.
• Excellent interpersonal and written communication skills.
• Flexible schedule; able to work peak days and weekends.
• Values feedback and strives for personal and team growth.

🎁 Benefits

• Generous employee discount and Wellness Club membership.
• Medical, dental, and vision options with mental health and parental support.
• 401(k) with company match.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at Sanctuaries (select cities).