Sales & Service Manager - Century City

📋 Description

• Lead store guest experience and drive business targets.
• Oversee Sales & Service team to deliver exceptional guest connections and product education.
• Collaborate with General Manager to implement sales and service strategy.
• Manage budget, expenses, and planning processes (e.g., quarterly reviews).
• Represent store in meetings and partner with cross-functional teams.
• Ensure alignment with ALO’s guiding principles and brand culture.

🎯 Requirements

• 3-5 years of retail or related leadership experience preferred.
• Strong interpersonal and communication skills, verbal and written.
• Ability to mentor, coach, and develop store team; focus on guest experience.
• Exceptional organization, time management, and accountability.
• Proficiency with MS Office (Word, Excel, Outlook).
• Ability to navigate organization and execute cross-functional plans.

🎁 Benefits

• Generous ALO employee discount and free Wellness Club membership.
• Medical, dental, vision plans with mental health resources and family support.
• 401k matching and monthly store incentives.
• Clothing allowance and free yoga classes at select Sanctuaries.