Sales & Service Manager - City Creek

📋 Description

• Lead Sales & Service team to deliver exceptional guest experience on the floor.
• Investigate sales opportunities; escalate gaps with the GM to fix processes.
• Develop and own the store's Sales & Service strategy.
• Monitor budget, KPIs and reporting; inform planning processes.
• Ensure floor coverage with staffing and selling initiatives.
• Coach and develop the team; drive brand-aligned service.

🎯 Requirements

• 5+ years retail leadership or equivalent experience.
• Strong guest experience focus and communication skills.
• Proven ability to analyze metrics and budgets.
• MS Office proficiency: Word, Excel, Outlook.
• Ability to lead a diverse team and coach.
• Willingness to work opening/closing/weekends.

🎁 Benefits

• Employee discount and free wellness club membership with streaming classes.
• Medical, dental, and vision; mental health and new parent support.
• 401K with company matching.
• Monthly store incentives.
• Clothing allowance.
• Free yoga classes at Sanctuary locations.