Scaled Success Program Manager

📋 Description

• Create and optimize customer programs to drive product value at scale.
• Develop analytics to monitor health scores, usage, and engagement.
• Drive platform adoption through proactive engagement and digital campaigns.
• Deliver enablement sessions and workshops to ensure ongoing value realization.
• Collaborate with GTM and Product to drive renewals with data-backed outcomes.

🎯 Requirements

• 5+ years in Customer Success, Developer Relations, or Technical Account Management in SaaS/dev tools.
• Strong tech foundation: CI/CD, GitHub, GitLab, and engineering metrics.
• Familiarity with AI tools in modern software workflows.
• Excellent communication and relationships with engineers and executives.
• Data-driven mindset turning analytics into strategic recommendations.

🎁 Benefits

• Cutting-edge technology with real-world impact.
• Collaborative and innovative environment.
• Competitive salary, equity, and benefits.
• Professional development opportunities.