Senior Account Manager, Commercial

📋 Description

• Manage a high volume of accounts to drive value and adoption.
• Develop territory strategy using data to drive adoption, utilization, and sentiment.
• Lead renewal, expansion, and cross-sell cycles to protect revenue retention.
• Build partnerships with customers to realize value and Outreach platform optimization.
• Apply best practices from across Outreach to consult strategically with accounts.
• Partner with and influence key stakeholders to remove roadblocks across the organization.

🎯 Requirements

• 8+ years of SaaS sales lifecycle, account management, or customer success.
• Strong business acumen to drive transformation with complex software.
• Ability to navigate complex orgs and influence without authority.
• Excellent written and verbal communication; tailor messaging for audiences.
• Build trusted relationships with internal teams and customers.
• Strong project management, problem-solving, and time management.

🎁 Benefits

• Flexible time off
• 401k retirement plan
• Comprehensive health benefits
• Parental leave with paid options
• Infertility and assisted reproductive services
• Employee referral bonuses