Senior Account Manager Conferencing

📋 Description

• Lead as primary liaison between clients and internal teams, maintaining strong relationships and
• Own client contracts, milestones, and timelines to ensure successful delivery.
• Drive renewals and identify opportunities for expansion across products and services.
• Maintain regular, professional communication with client stakeholders.
• Understand product portfolio to resolve issues and escalate as needed.
• Document client requirements for new features and service improvements.

🎯 Requirements

• Bachelor's degree or equivalent education.
• 6–7 years in account management, customer success, or closely related client-facing role.
• Experience in conferencing, academic, scholarly communications, association, or related tech
• Strong relationship management, communication, and organizational skills.
• Technical aptitude and ability to quickly learn new software platforms.
• Ability to translate client feedback into clear business and product needs; collaborate

🎁 Benefits

• Competitive salary package; stock option opportunities.
• Flexible remote work options; flexible hours.
• Opportunity to collaborate with a globally distributed team.
• Exposure to technology, product, sales, and customer success teams.
• Career growth opportunities within a fast-growing tech organization.