Senior Account Manager, Key Accounts

📋 Description

• Take ownership of MSP and B2B accounts; identify upsell opportunities
• Re-engage low-activity customers; build relationships with key decision-makers
• Develop and execute tailored account growth plans; proactive outreach
• Identify opportunities to increase product adoption and engagement using usage metrics
• Own revenue performance; exceed account growth targets
• Apply land-and-expand approach for immediate wins and long-term growth

🎯 Requirements

• 4+ years of experience in account management, relationship sales, or similar
• Proven ability to upsell, cross-sell, and grow existing portfolios
• Experience with MSPs or other B2B technology customers is desirable
• Consistently meets or exceeds sales, revenue, or growth targets
• Strong customer-centric approach and ability to connect products to business needs
• Experience with CRM platforms; Salesforce experience is preferred

🎁 Benefits

• Base salary: CAD $80,000–$95,000 per year
• Uncapped variable compensation, based on performance
• Target total compensation (OTE): CAD $150,000–$170,000
• Fully remote working arrangement
• Opportunity to manage strategic B2B accounts in high-growth SaaS
• Exposure to IT management and cybersecurity solutions