Senior Account Receivable Specialist

📋 Description

• Reconcile daily cash receipts from lockbox, ACH, and credit card payments against customer invoices.
• Monitor and maintain customer accounts; identify outstanding balances and discrepancies.
• Communicate with customers regarding balances, payment status, and discrepancies.
• Handle high-volume inbound/outbound calls with professional service.
• Process monthly invoices, customer statements, delinquency notices, and credit memos.
• Investigate and resolve customer questions and payment discrepancies with internal teams.

🎯 Requirements

• At least 2 years of experience in Accounts Receivable or related function.
• Solid understanding of billing, collections, cash application, reconciliation, and receivables
• Proficiency in Microsoft Excel (formulas and PivotTables) for analysis and reporting.
• Strong written and verbal communication with customers and internal stakeholders.
• Ability to prioritize, multitask, and meet deadlines with strong attention to detail.
• Customer-focused, able to handle collections, disputes, refunds professionally.

🎁 Benefits

• Fully remote position with potential travel to Columbus, Ohio-area home office as needed.
• Mon–Fri schedule with core hours 8:00 a.m.–5:00 p.m. Eastern Time.
• Collaborative Accounting and Finance team environment.
• Company-subsidized medical, dental, and vision insurance.
• Company-paid life insurance and supplemental disability insurance.
• Generous paid time off and nine paid holidays.