Assist with processing of claims and inquiries to expedite handling
Cross-functional collaboration to improve customer experience and operational excellence
Balance independent claims processing with cross-functional work
Gather investigative materials and support to adjusters and claims teams
Develop and deliver written/oral communications to management
Support multiple teams with insurance claims and continuous process improvements

🎯 Requirements

2+ years in customer support or claims environment
Empathetic, high integrity, strong judgment
Excellent listening, writing, and communication skills
Ability to work in fast-paced environment with changing priorities
Strong collaboration and multi-tasking abilities

🎁 Benefits

Medical, dental, vision insurance
Mental health benefits
Family building benefits, child care and pet benefits
401(k) with company match
Paid time off and 18 weeks parental leave
Commuter benefits and Lyft credits

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