Senior Client Relationship Specialist - Group Benefits

📋 Description

• Post-sales account management for group benefits clients
• Handle complex client/advisor inquiries with minimal supervision
• Build strong relationships with producers, brokers, and advisors
• Identify cross-selling and premium growth opportunities
• Support installation of new business via client strategy and coordination
• Conduct in-person and virtual client meetings

🎯 Requirements

• Strong knowledge of Group Health and Dental insurance
• 2+ years in employee benefits service industry (preferred)
• Proven account management and problem resolution skills
• Excellent communication with clients, brokers, and stakeholders
• Confident in delivering professional presentations
• Proficiency with Salesforce, Content Manager, Microsoft Office, Group Portal

🎁 Benefits

• CAD $55,000–$90,000 salary depending on experience
• Potential discretionary incentive
• Total Rewards program with bonuses and flexible benefits
• Competitive compensation and career growth
• Collaborative, high-performing work environment
• Career opportunities across geographies