Senior Client Success Manager

📋 Description

• Own a portfolio of strategic accounts in the Americas.
• Set account strategy and forecast revenue targets.
• Identify and close growth opportunities with clients and internal teams.
• Build executive-level relationships with C-level stakeholders.
• Collaborate with Delivery, technical, legal, and finance teams to ensure commitments are

🎯 Requirements

• 10+ years in Client Success, Account Mgmt, or similar role with tier-1/enterprise accounts.
• Proven revenue targets ownership, forecasting, and upsell/cross-sell on complex accounts.
• Fluent English (C1+); primary US enterprise contact (written and verbal).
• Experience in technology services, digital platforms, or enterprise software.
• Hands-on in negotiating multiple contract types (T&M, fixed price, retainer, SOWs, MSAs).
• Disciplined CRM hygiene; ability to report revenue, forecast, and account health.

🎁 Benefits

• Comprehensive health, dental, vision, and travel coverage.
• Mental health and wellness support; employer-funded spending accounts.
• Life, disability, and critical illness insurance.
• Paid time off and holidays; flexible leave options.
• Learning and professional development opportunities.