Senior Community Manager

📋 Description

• Lead dbt community engagement, focusing on growing the Slack community for data practitioners
• Partner with internal teams to improve member experience and surface community insights
• Develop content systems to keep members informed and activated
• Surface feedback to Product/Marketing/Support and track outcomes
• Manage cross-channel outreach to create a cohesive member journey

🎯 Requirements

• 5+ years in digital community management or equivalent
• Experience running day-to-day operations for large online communities (Slack/Discord/forum)
• Strong understanding of online community dynamics and trust-building at scale
• Experience building/modifying moderation and support workflows, including Code of Conduct
• Excellent written communication and facilitation; empathetic, de-escalation skills
• Experience using analytics tools (Slack workflows, Common Room, etc.) to track engagement and drive

🎁 Benefits

• 100% employer-paid medical insurance
• Generous PTO, sick time, parental leave, holidays, and volunteer days
• RSU stock grants and professional development opportunities
• Virtual happy hours, meals, team-building activities, and phone stipend
• Mental health resources for employees and dependents