Added
17 days ago
Location
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Full time
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slack engagement analytics community management incident response

📋 Description

  • Own dbt Slack community operations worldwide
  • Collaborate with leaders to evolve engagement programs
  • Develop scalable moderation and support workflows
  • Coach moderators and onboard new ones
  • Create content systems to inform and activate members
  • Surface insights to Product/Marketing/Support

🎯 Requirements

  • 5+ years in digital community management
  • Experience running large online communities
  • Understanding of online community dynamics
  • Experience with moderation workflows and CoC enforcement
  • Excellent written communication and facilitation
  • Experience with community tooling and analytics

🎁 Benefits

  • 100% employer-paid medical insurance
  • Generous PTO and holidays
  • RSU stock grants
  • Professional development opportunities
  • Virtual social events and team activities
  • Monthly cell phone stipend
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