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17 days ago
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Full time
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community slack engagement analytics moderation

📋 Description

  • Lead dbt Slack community operations for global engagement
  • Partner with internal teams to shape engagement programs
  • Develop scalable moderation and support workflows
  • Coach moderators and onboard new volunteers
  • Create content systems to inform and activate members
  • Surface insights to Product/Marketing/Support

🎯 Requirements

  • 5+ years in digital community management
  • Owned day-to-day operations for large online communities
  • Strong understanding of online community dynamics
  • Experience building moderation/workflows and Code of Conduct enforcement
  • Excellent written comms and facilitation skills
  • Proficiency with community tooling and analytics

🎁 Benefits

  • 100% employer-paid medical insurance
  • Generous PTO and holidays
  • RSU stock grants
  • Professional development opportunities
  • Monthly cell phone stipend
  • Mental health support resources
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