Senior Creative Account Manager

📋 Description

• serve as the primary strategic partner for assigned clients, building trusted relationships through
• manage a diverse portfolio of clients, adapting priorities and engagement strategies to meet
• lead complex gifting programs end-to-end, from product curation and creative development through
• identify creative solutions, upsell opportunities, and strategic initiatives that increase revenue
• monitor revenue, pipeline health, account performance, and business risks, taking proactive action
• manage client escalations with speed, empathy, and sound judgment while maintaining trust and

🎯 Requirements

• 4+ years of experience in client-facing roles such as Account Management, Customer Success, Sales
• Demonstrated success owning revenue targets, growing a book of business, protecting margins, and
• Strong relationship-building skills, emotional intelligence, and executive presence, with
• Excellent communication skills, with the ability to communicate clearly, directly, and effectively
• Strong organizational and project management abilities, with proven capacity to manage multiple
• Commercially minded approach with the ability to identify and convert expansion opportunities while

🎁 Benefits

• Medical, dental, and vision insurance.
• Flexible paid time off.
• Paid company holidays.
• Work-from-home stipend for new hires.
• Opportunity to work with leading brands and support thousands of personalized gifting experiences
• Exposure to a technology-driven environment combining proprietary platforms, automation