Senior Customer Engineer, East China

📋 Description

• Technical Validation: Lead technical discovery, build bespoke architectures, and deliver PoCs
• Trusted Advisory: Maintain deep relationships with stakeholders from onboarding through renewal and
• Strategic Alignment: Align customer goals with Cloudflare's product roadmap across the lifecycle.
• Commercial Accountability & Expansion: Own quota for new business and account growth; lead QBRs
• AI Orchestration & Workflow Automation: Use AI agents to automate routine tasks and reclaim

🎯 Requirements

• Experience in a customer-facing technical role (Solutions/Sales Engineering or similar).
• Broad technical acumen across web security, networking, cloud infrastructure, and enterprise
• Commercial mindset with SaaS metrics understanding and enterprise sales awareness.
• Strong communication and stakeholder management to bridge technical details and C-suite strategy.

🎁 Benefits

• Competitive base salary with a variable commission structure tied to commercial targets.
• Opportunities for cross-sell and up-sell based on product usage data.
• advanced AI-enabled tooling to accelerate impact and reduce administrative toil.