Senior Customer Success Enablement Manager

📋 Description

• Drive Customer Success performance: identify gaps in CS reps and build enablement programs to close
• Product enablement: translate product launches and capabilities into practical CS enablement; teach
• Leverage AI to scale enablement: identify repetitive work and build AI-native workflows for
• Build feedback loops from the field: collect insights with Education, Support, and Product
• Own onboarding, ramp, and continuous enablement for CS and Implementation teams; tailor curriculum

🎯 Requirements

• 6+ years professional experience with at least 3+ years in Sales, Solutions Engineering, or
• Experience as practitioner in the accounting industry or related field.
• Background running demos/trainings or building enablement materials; ability to prepare teams to
• Strong interpersonal skills across CS, Product, RevOps, and cross-functional partners.
• Ability to translate between multiple audiences; highly organized and detail-oriented.
• Experience in fast-paced, changing environments.

🎁 Benefits

• Equity and salary provided in compensation package.