Senior Customer Trust Analyst, EMEA

📋 Description

• Own and build the customer-trust program for EMEA as the first Customer Trust hire in the region
• Partner with EMEA-based Engineering and Sales teams to foster a culture of trust between Abnormal
• Translate customer security requirements into internal controls, evidence, and product/operational
• Present Abnormal's control environment to senior buyers and design response strategy for
• Help Sales leadership position the control environment to prospects and scale trust processes with
• Act as primary regional point of contact for EMEA customer-trust program

🎯 Requirements

• 7 to 10 years of experience in customer-facing security, trust, or compliance roles
• Familiarity with SOC 2, ISO 27001, ISO 27701, ISO 42001, RFPs, and security questionnaires
• Experience translating customer security requirements into internal controls, evidence, and
• Strong project management skills to drive resolution across internal teams
• Excellent written and verbal communication; ability to explain complex security/privacy concepts
• Experience building trust with products in scope for EU AI Act and GDPR; comfort engaging with

🎁 Benefits

• Note on AI in our process: AI-assisted tools help recruiters prepare for interviews but do not