ServiceNow

10,001+ employees
512 jobs posted

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Senior Director, HR Operations (Strategy, Transformation & Enablement)

Added

6 days ago

Location

🇺🇸 West Palm Beach

Type

Full time

Salary

Salary not provided

Related skills

change management ai servicenow lean six sigma

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📋 Description

Executive role shaping HR Operations strategy and delivery globally.
Lead AI-powered, autonomous HR service delivery initiatives.
Own end-to-end HR service delivery roadmap and governance.
Transform operations through AI, automation, and self-service.
Partner with HR Product and IT to scale HRSD capabilities.
Drive stakeholder engagement at executives and global leaders.

🎯 Requirements

12+ years HR ops or service delivery experience.
Global senior leadership experience (5+ years).
Proven large-scale HR transformation leadership.
Expertise in HR service delivery models and centers of excellence.
Lean/Six Sigma, process mapping, data-driven improvement.
Experience with ServiceNow HRSD and AI-enabled delivery is preferred.

🎁 Benefits

Flexible work personas for distributed work.
Inclusive workplace with equal opportunity employer policy.
Accommodation assistance for applicants when needed.

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