Senior Full Stack Engineer (Realtime & Voice) Customer Experience Platform

📋 Description

• Own the voice channel end to end, including telephony and CPaaS integrations (e.g., Twilio, Amazon
• Build product features across the stack, including web chat front ends in React/TypeScript, backend
• Design for multi-tenant scale, with one codebase serving many partners through configuration rather
• Build safety and compliance plumbing for enterprise partners audit, including guardrails, content
• Keep revenue-critical deployments healthy through observability, alerting, incident response, and
• Build platform capabilities forward-deployed engineers configure for partner telephony integrations

🎯 Requirements

• 6+ years of software engineering experience with senior-level ownership of production systems and
• Hands-on realtime systems experience (voice apps, WebRTC/SIP, streaming media, low-latency)
• Strong frontend in React/TypeScript with backend depth in Scala (or JVM language) and/or Python
• Experience designing, building, and maintaining RESTful APIs, microservices, or event-driven systems
• Familiarity with AI coding tools and ability to review, fix, and own everything that ships
• Operable-systems mindset: SLAs, observability, on-call rotations, rollback plans

🎁 Benefits

• Well-funded startup with competitive salary and pre-IPO equity upside
• Health insurance coverage for employee via Vitality Health
• Smart Pension automatic enrollment
• Generous parental leave
• Co-working space access on demand and WFH stipend
• Carrot Cash travel stipend