Zscaler

5,001-10,000 employees
205 jobs posted

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Senior IT Help Desk Specialist

Added

27 minutes ago

Location

🇺🇸 San Jose

Type

Full time

Salary

Upgrade to Premium to se...

Related skills

windows zoom google workspace macos microsoft office

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Provide hands-on IT support and troubleshooting for employees
Manage end-to-end hardware lifecycle: laptops, desktops, peripherals
Troubleshoot network connectivity and conference room tech
Support Zoom, printers, and room devices; maintain inventories

🎯 Requirements

Foundational AI/ML understanding useful for AI-driven solutions
Excellent communication and customer service skills
Proficiency with ServiceNow for tickets
Experience with Windows/MacOS, Google Workspace, MS Office
Experience supporting diverse hardware and Zoom

🎁 Benefits

Multiple health plans and time off options
Parental leave, retirement options, education reimbursement
In-office perks and more

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