Senior IT Support Analyst

Added
1 minute ago
Type
Full time
Salary
Salary not provided

Related skills

windows onboarding macos ticketing mdm

πŸ“‹ Description

  • Senior IT professional to manage Help Desk for SLC office and support remote workforce
  • Collaborate with IT team on global initiatives
  • Provide customer service focus and help train new employees
  • Engage in project management tasks to improve support systems

🎯 Requirements

  • 3-4 years in a fast-paced corporate IT environment
  • Advanced knowledge of macOS and Windows
  • Advanced proficiency with MDM solutions (certifications a plus)
  • Experience with IT management tools and ticketing/helpdesk systems
  • Experience with AV/conferencing equipment and onboarding/offboarding processes
  • Strong communication, initiative, and networking knowledge

🎁 Benefits

  • Competitive benefits package (medical, dental, vision)
  • Professional growth and opportunity to contribute to IT projects
  • Collaborative team environment in a rapidly growing company
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