Senior Merchant Account Manager, F&B

📋 Description

• Build and maintain strong relationships with existing and potential merchants to drive growth for
• Manage a portfolio of accounts, focusing on profitability, GMV, and delivery volumes.
• Develop and execute business strategies to grow merchant sales across GrabPay, GrabAds, and
• Analyze merchant performance data and create actionable plans to optimize growth and revenue.
• Address merchant feedback and ensure operational excellence through tailored solutions and regular
• Collaborate with internal teams to deliver reporting, marketing support, and product enhancements

🎯 Requirements

• Experience in account management or business development
• 3+ years of relevant account management experience
• Ability to interpret data and develop actionable insights
• Ability to work collaboratively across teams to deliver tailored solutions for merchants

🎁 Benefits

• Term Life Insurance and Medical Insurance
• GrabFlex benefits package flexibility
• Parental and Birthday leave; LASA volunteering leave
• Grabber Assistance Programme for wellbeing