Senior Onboarding Manager

📋 Description

• Own high-ownership onboarding across provider segments
• Manage complex, multi-provider, multi-location setups
• Travel on-site to top-tier accounts as needed
• Mentor junior onboarding managers
• Shape team processes and onboarding tooling
• Drive revenue outcomes tied to launches

🎯 Requirements

• Proven track record managing complex onboarding portfolios
• Experience owning strategic partnerships and tooling/ workflows
• Autonomy and ability to translate data into strategy
• Willingness to travel for on-site support
• Mentoring or training team members
• Strong cross-functional collaboration

🎁 Benefits

• Own outcomes for high-value accounts with autonomy to shape onboarding
• Direct relationships with enterprise partners
• Build repeatable, high-quality onboarding processes
• Mentorship and hands-on training for teammates
• GMV ownership for launches starting in Q4
• Remote-first culture and inclusive environment