Lead India fulfilment operations, collections & shipment performance
Own India shipping and collections teams end-to-end, including day-to-day execution and escalations
Ensure export processes, customs docs, duty drawback and carrier compliance are on time
Manage relationships with carriers, customs agents, and logistics partners in India
Represent India fulfilment in cross-functional forums and drive improvements

🎯 Requirements

8+ years in operations, fulfilment, logistics, or export/trade operations
5+ years managing or leading teams, including managers
Proficiency in SQL and Excel/Sheets; translate data into insights
Ability to investigate problems, identify root causes, implement data-driven solutions
Experience in fast-growing startup environments with evolving processes
Clear, effective communicator and highly organized leader

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