Senior Operations Support Engineer

📋 Description

• Manage complex incidents affecting mission-critical apps/services
• Lead root cause analysis and preventive actions
• Define monitoring strategies and baselines
• Support deployments, releases and readiness activities
• Coordinate troubleshooting across infra, middleware, apps
• Contribute to automation and operational excellence

🎯 Requirements

• 7+ years in enterprise operations and app support
• Expert in incident, problem and change mgmt
• Experience in containerized and cloud-native envs
• Strong analytical and troubleshooting skills
• Excellent communication and stakeholder coordination
• Experience in multi-vendor, international environments

🎁 Benefits

• Competitive salary package
• Comprehensive health insurance
• Meal allowance via ticket restaurant card
• Impactful projects at national/European level
• In-house training and online learning opportunities
• Collaborative culture with celebrations of achievements