Senior Product Manager – Consumer Experience & Digital Engagement

📋 Description

• Lead the strategy for the Consumer Experience Platform, including first-party engagement channels
• Define vision for customer-facing conversational experiences, AI-assisted engagement, and
• Collaborate with Engineering, Design, AI, Customer Success, and customers to transform journeys

🎯 Requirements

• Bachelor’s degree in Computer Science, Engineering, Business, or related field (MBA preferred).
• 5+ years in Product Management delivering enterprise SaaS products or platforms.
• Experience building customer-facing digital products across web, mobile, messaging platforms
• Strong collaboration with UX designers to build accessible, user-centric experiences.
• Proven ability to define strategy, set priorities, and execute roadmaps in Agile environments.
• Strong analytical skills using qualitative and quantitative data to drive decisions.

🎁 Benefits

• Remote-first model with fully remote work (#LI-Remote) and optional WeWork space for in-person
• Competitive health, wellness, and financial benefits including 401(k) with employer match and ESPP.
• HSA & FSA plans, generous PTO, holidays, parental leave, and development resources.
• Employee stock purchase program and comprehensive life/disability insurance.