Senior Product Manager, IOPS

Added
19 hours ago
Type
Full time
Salary
Salary not provided

Related skills

data analysis ai customer experience internal tools enterprise saas

📋 Description

  • Lead product strategy for ClassPass’s Internal Ops squad to reduce costs and modernize internal
  • Own cross-functional initiatives with teams like CX, Sales, Partnerships, Finance, Operations, and
  • Define success metrics (OpEx savings, handle-time reduction, booking margin, etc.) and manage

🎯 Requirements

  • Seasoned product manager with track record shipping internal/operational or platform products
  • Experience turning ambiguous pain points into measurable roadmaps and success metrics.
  • Strong in collaborating with internal systems, AI-enabled workflows, and data-driven decision
  • Excellent cross-functional communication with stakeholders across engineering, design, data, and
  • 4+ years of product management experience, ideally with internal tools, enterprise SaaS

🎁 Benefits

  • AI-enabled automation initiatives and modern internal tooling.
  • Opportunity to impact internal productivity and reduce operational costs at scale.
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