Senior Program Manager, Consumer Device Safety Operations

📋 Description

• Lead strategic operational builds for device-safety priorities from problem statement to operating
• Define intake, severity criteria, decision rights, evidence requirements, escalation paths
• Translate product, engineering, legal, privacy, policy, support, and operational constraints into
• Build launch-readiness plans, training, quality controls, reporting, monitoring, and early-life
• Coordinate across Product, Hardware/Software Engineering, Legal, Privacy, Policy, Support
• Use operational data and signals to identify patterns, assess risk, and recommend action when

🎯 Requirements

• 8+ years of experience in program management, strategy and operations, trust and safety, risk
• Analytical fluency with data flows, telemetry, logs, dashboards, access controls, case systems
• Proven track record turning ambiguous work into launch and scalable operations.
• Strong judgment in high-severity or sensitive situations with practical risk-based decisions.
• Ability to build trust and align across teams without direct authority; clear ownership and
• Clear communication with technical, operational, legal, policy, and executive audiences; pragmatic

🎁 Benefits

• OpenAI benefits package and competitive compensation; equity opportunities included.