Senior Renewals Manager

📋 Description

• Own end-to-end renewal process for transactional and mid-market customers.
• Partner with Customer Success to co-manage renewal commercial aspects.
• Design and optimize scalable renewal processes across segments.
• Manage renewal timelines with milestones, approvals, and signatures.
• Build renewal forecasts by maintaining CRM data and reporting.
• Generate renewal quotes, contracts, and order forms.

🎯 Requirements

• Proven experience building, managing, or scaling renewals in a B2B SaaS environment.
• Demonstrated ability to lead renewal conversations, negotiate pricing, and meet targets.
• Strong CRM and customer success platform experience; HubSpot or Pylon desirable.
• Excellent process-improvement skills to standardize operations.
• Strong analytical abilities with forecasting and data integrity.
• Experience with no-code/low-code workflow automation.

🎁 Benefits

• Fully remote work environment within the United States.
• Foundational role in building and scaling a strategic renewals function.
• Collaborative, open-source-focused culture that values innovation and teamwork.
• Career growth opportunities with increasing ownership as the organization expands.
• Exposure to cutting-edge infrastructure and network automation technologies.
• Inclusive workplace committed to diversity, equity, and equality.