Experian

446 jobs posted

View company profile →

Please mention that you found this job on tryremotely.com. Thanks & good luck!

Tired of Manually Applying to Jobs?

Let JobCopilot do it for you!

Set your preferences and let your AI copilot handle the job search while you sleep.

Applies for jobs that actually match your skills
Tailors your resume and cover letter automatically
Works 24/7—so you don't have to

Activate JobCopilot

Follow us on LinkedIn!

Senior Service Delivery Manager

Business & Management

Added

8 days ago

Location

🇧🇬 Sofia

Type

Full time

Salary

Salary not provided

Related skills

client management itil service delivery itsm

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Lead ITSM processes and controls for client services
Collaborate with Service Delivery Management and Escalation paths
Report to Service Delivery Director and act as client contact
Oversee client reviews and status updates
Communicate roadmaps and change communications
Coach teams for seamless delivery across units

🎯 Requirements

6+ years in a client-facing, global/regional role
ITIL cert and strong ITSM knowledge
Fluency in English and strong client focus
Conflict handling, negotiations, and leadership
Understanding of service strategy and escalation models
Excellent communication from peers to executives

🎁 Benefits

Commitment to inclusive, award-winning culture
Access to Experian careers and wellbeing programs

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Business & Management Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot