Senior Service Designer

📋 Description

• Lead multidisciplinary teams on inclusive, accessible service design projects.
• Deliver end-to-end, evidence-based service designs for diverse clients.
• Champion user-centred design (UCD) and collaborate with central/local government, NHS, and more.
• Support and develop the service design team, including appraisals and professional growth.
• Define how disciplines work together to deliver usable services.
• Assist in new business, spotting opportunities and contributing to pitches.

🎯 Requirements

• Strategy and systems thinking to map and analyse services.
• Research collaboration with user researchers.
• Facilitation of workshops and stakeholder presentations.
• Organisation design knowledge for implementing effective services.
• Visual and written communication to convey ideas clearly.
• Prototyping to scope tests and validate outcomes.

🎁 Benefits

• Comprehensive benefits package; pension, private medical cover, 25 days holiday, life assurance.
• Group pension with employer contributions; access to LinkedIn Learning.
• Flexible benefits and potential DBS/SC clearance as required.