Senior role in Airbnb's Operations focusing on service recovery.
Based in Canada; eligible to work in BC, Ontario, Quebec, Alberta or Saskatchewan.
Remote position with inclusive accommodations for applicants with disabilities.
Collaborates with hosts, support teams and partners to resolve guest issues.

🎯 Requirements

Based in Canada with eligibility to work in listed provinces.
Fluent in French.
Experience in operations or customer support.
Ability to work remotely.
University degree required.

🎁 Benefits

Inclusive culture and belonging initiatives.
Reasonable accommodations for applicants with disabilities.
Remote-friendly policies and flexible work options.

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