Senior Site Reliability Engineer (Upmarket)

📋 Description

• Participate in on-call and incident response.
• Respond to production incidents and lead restoration efforts.
• Improve reliability with alerts, automation, and fixes.
• Operate and improve Kubernetes clusters and cloud infra.
• Strengthen observability with dashboards, logs, and traces.
• Reduce toil by automating tasks and refining runbooks.

🎯 Requirements

• 3-6+ years in SRE/DevOps/platform roles.
• Experience supporting production systems and on-call rotations.
• Comfortable debugging live systems under pressure.
• Experience operating cloud infrastructure (AWS preferred).
• Kubernetes and containerised workloads experience.
• Infrastructure as Code (Terraform or similar).

🎁 Benefits

• In-office collaboration with peers.
• Healthcare, dental, and vision benefits.
• 401(k) with 3% match.
• Personal development budget of $500/year.
• Equity ownership in Heidi.
• Global impact in healthtech startup.