Senior Solutions Engineer

📋 Description

• Partner with Sales to articulate the Grafana value proposition, vision and strategy to customers
• Own the technical engagement with customers and help close complex opportunities
• Deliver product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide product feedback and
• Drive product conversations based on customer needs and problems
• Collaborate to enhance documentation, write blog posts, record videos, and create enablement

🎯 Requirements

• Located in Tokyo, Japan
• 5+ years of technical pre-sales experience, ideally with Open Source technologies or in the
• Willing to take on varied, complex assignments requiring strong judgment, collaboration and
• Excellent written and oral communication skills to collaborate with remote teams and worldwide
• Ability to articulate Grafana's value proposition and technical advantages
• Passion for solving technical challenges and growing technically

🎁 Benefits

• 100% Remote, global culture
• Scaling organization with meaningful work
• Transparent communication and regular company-wide updates
• Innovation-driven environment with autonomy and support
• RSUs and ownership in Grafana Labs’ success