Senior Store Operations Manager

📋 Description

• Oversee day-to-day operations across 2+ bakery locations
• Lead brand standards, service, and quality at each site
• Hire, coach, and develop part-time hourly staff across locations
• Lead in-store recognition programs and staff training initiatives
• Establish culture of excellence and drive sales performance
• Serve as escalation point and mentor for frontline managers

🎯 Requirements

• 3+ years of management in high-volume hospitality/retail
• Proven multi-unit leadership experience
• Strong customer service, staffing, and coaching skills
• Technical acumen with restaurant software, MS Outlook/Excel
• Ability to travel between managed locations and work nights/weekends
• Excellent communication and conflict resolution abilities

🎁 Benefits

• Competitive base + quarterly bonus
• Comprehensive medical, dental, vision benefits
• 401K with company match
• Paid vacation, sick time, and Insomniac Days
• Monthly cellphone stipend
• Flexible scheduling and growth opportunities