Senior Strategic Account Manager

📋 Description

• Own a focused portfolio of Tier 1/2 accounts with multi-product, multi-region, high-ARR
• Lead executive relationships at C-suite and Head-of levels; act as escalation point for complex
• Define engagement standards across QBRs, escalation management, and account planning; create
• Manage renewal and expansion strategy for high-ARR accounts; co-own regional expansion pipelines
• Represent Behavox at events, lead customer advisory boards, and contribute to hiring calibration.

🎯 Requirements

• Enterprise compliance technology expertise with deep understanding of multi-product deployments in
• Executive engagement skills with senior leaders on compliance strategy and deployment value.
• Strong standards/process ownership for strategic account management and cross-functional
• Experience with at-risk accounts, escalation, and proactive resolution in enterprise settings.
• Ability to create and implement repeatable playbooks, frameworks, and performance metrics.
• Proven track record in managing multi-geography accounts and cross-product collaborations.

🎁 Benefits

• A truly global mission with opportunities across locations.
• High impact and learning potential with bold innovation.
• Highly competitive compensation and fully covered health benefits for employee and family.
• Generous time-off policy and flexible work schedule.